Privacy Policy

Who We Are

• Controller: Lightinuk
• Address: 23 High St, Dartford DA1 1DT
• Email: [email protected]
• Phone: +44 1322 470947

We are the data controller for personal data collected through this website (Lightinuk.com) and related communications.

Data We Collect

We collect personal data only when you actively provide it:

• Contact enquiries: name, email address, telephone number, message content
• Technical data: IP address, browser type, pages visited, time of visit (via cookies, where consented)
• Communications: content of emails or messages sent to us directly

We do not collect sensitive personal data as defined under UK GDPR Article 9. We do not collect data from individuals under the age of 18 knowingly.

Legal Basis for Processing

• Legitimate interests (Article 6(1)(f)): responding to enquiries submitted via the contact form
• Consent (Article 6(1)(a)): analytics and non-essential cookies, where you have accepted via our cookie consent mechanism
• Legal obligation (Article 6(1)(c)): where required to comply with applicable law

How We Use Your Data

• To respond to your enquiry about our services
• To maintain records of communications for business purposes
• To analyse website usage and improve site performance (only where analytics cookies are consented)
• To comply with legal obligations under UK law

We do not use your personal data for automated decision-making or profiling. We do not sell, rent or share personal data with third parties for their marketing purposes.

Data Sharing

We may share data with:

• Email service providers: to transmit and store correspondence
• Website hosting providers: who process technical data on our behalf under data processing agreements
• Legal authorities: where required by a court order or applicable legislation in the United Kingdom

Any third party processors are required to handle data in accordance with UK GDPR and our written instructions.

International Transfers

Where personal data is transferred outside the United Kingdom, we ensure appropriate safeguards are in place in accordance with UK GDPR Chapter V, including adequacy regulations or standard contractual clauses as applicable.

Retention

• Contact enquiry data: retained for up to 24 months from the date of last contact
• Technical/analytics data: retained for up to 26 months, subject to cookie consent
• Legal and contractual records: retained for as long as required by applicable UK law

After retention periods expire, data is securely deleted or anonymised.

Your Rights Under UK GDPR

You have the following rights regarding your personal data:

• Right of access: request a copy of the personal data we hold about you
• Right to rectification: request correction of inaccurate data
• Right to erasure: request deletion of your data in certain circumstances
• Right to restrict processing: request that we limit how we use your data
• Right to data portability: receive your data in a structured, commonly used format
• Right to object: object to processing based on legitimate interests
• Right to withdraw consent: withdraw consent at any time where processing is consent-based

To exercise any of these rights, contact us at [email protected]. We will respond within one calendar month in accordance with UK GDPR Article 12.

Complaints

If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the supervisory authority for data protection in the United Kingdom:

• Website: ico.org.uk
• Helpline: 0303 123 1113

Security

We implement appropriate technical and organisational measures to protect personal data against accidental loss, unauthorised access, disclosure, alteration or destruction. These measures are reviewed periodically.

Cookies

This website uses cookies. For full details of the cookies used and how to manage your preferences, please see our Cookie Policy.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The date at the top of this page indicates when it was last revised. Continued use of this website after changes are posted constitutes acceptance of the updated policy.